by David Oates | Jun 23, 2019 | Blog
Thanks to Scott Robertson for including him in this “May The Best Brand Win” episode.
by David Oates | Jun 15, 2019 | Blog
I saw an incident recently where a pretty well-known chain was accused online by an influential social media person of racism. It was apparently due to some interaction at one of the franchise location. The company wanted to let the franchise owner deal with it and...