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Chances are, you don’t know when a negative review or adverse post is made on the Internet.
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PR SECURITY TIPS & BLOG
Thanks to Scott Robertson for including him in this "May The Best Brand Win" episode.read more
I saw an incident recently where a pretty well-known chain was accused online by an influential social media person of racism. It was apparently due to some interaction at one of the franchise location. The company wanted to let the franchise owner deal with it and...read more
https://www.youtube.com/watch?v=rMt8vuEJ-ME&feature=youtu.be A lot of organizations will view crisis PR purely in external terms. That's all well and good, and very much true, but often times most companies will deal with a crisis PR event in their lifetime...read more
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