Our Approach

Learn how we can help

How we work

We Know What Needs to Get Done.

No matter the developing or active Crisis Management situation, we possess the experience and skill set to tackle the issue in the shortest amount of time possible to get you back to normal operations as quickly as possible.

We start by answering the fundamentals:

  • What audiences do you need to address?
  • What do we need to say to them?
  • How best can we engage each audience group?
  • Do we need to wait for inquiries or actively engage them?

From there, we’ll employ the appropriate spokespersons, the best methods to monitor developments, the most efficient processes to update plans, and proven ways to prevent such a Crisis Communications event from occurring again.

What you can expect

Our Approach

Our time-tested approach comes from more than a quarter-century of dealing with a wide array of Crisis Management issues that cover corporate, nonprofit, or government environments and practically every kind of situation. They include Online Review Management, Social Media & Online Reputation Repair, Crisis PR Management, and Planning & Training. No matter the event — employee harassment accusation, cyber breach, hostile work environment claim, product recall, executive misconduct, industrial accident, pandemic, or law enforcement investigation — we can tackle the matter with confidence, speed, and agility.

Free consultation

Contact Us Today

Schedule a free, 15-minute call with our founder, Dave Oates, to discuss your crisis issue, planning needs, or upcoming event. Take a look at his video blogs and podcast interviews and feel free also to download some of his eBooks and online courses in the meantime.

What Our Clients Say

My firm engaged Dave to join a team of lawyers in assisting a client on a matter that instantly received national media coverage. In the end, Dave garnered overwhelmingly favorable media coverage that preserved our client’s hard-earned reputation

— Abbas Gokal, Gokal Law Firm, Orange County, Calif.

Dave understood how his work could affect mine and worked with me as a true teammate.  He’s insightful, dependable, reassuring, and trustworthy. I recommend Dave without hesitation

— David B. Monks, Fuller Law Group, P.C.

Reach Us

Get In Touch With Us


Head Office

10601G Tierrasanta Blvd. Ste. 345
San Diego, CA 92124

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