Oates in San Diego Union-Tribune

Thanks to Bradley J. Fikes of The San Diego Union-Tribune for reaching out to our own David Oates earlier this week for comment on how USC Trojans should respond to its latest #PR crisis with UCSD – University of California San Diego. To rebuild its battered...

Amazon’s latest PR debacle self-inflicted

A lot of organizations will view crisis PR purely in external terms. That’s all well and good, and very much true, but often times most companies will deal with a crisis PR event in their lifetime because of something that occurred internally. Case in point,...