by David Oates | Nov 3, 2019 | Blog
The Fast Food industry gave us a couple of crisis PR examples this past week! I think the lesson learned for companies is not every type of crisis PR is going to deserve the same response. The first one was Chick-fil-A. The company sent out an email promoting National...
by David Oates | Oct 30, 2019 | Blog
Do you ever notice how a lot of good brands will use an individual, the founder, a leading executive or even a well-known celebrity, as their brand persona? That’s all well and good when things are going swimmingly, but what happens when that individual gets...
by David Oates | Oct 17, 2019 | Blog
I recently engaged in a lot of conversations with friends of mine about the NBA controversy in China. Some of you may recall the Houston Rockets general manager put out a tweet supporting Hong Kong and their fight for a little bit more autonomy from the stricter rules...
by David Oates | Oct 3, 2019 | Blog
David: Hey, welcome to another edition of the Public Relations Security videocast, where we talk to experts in all aspects of crisis management and crisis PR. I’m really privileged that we’ve got John Tishler from Sheppard Mullin. John, thanks so much for...
by David Oates | Sep 24, 2019 | Blog
I had a referral come in this last week where a young professional wanted help suppressing a less-than-favorable article on Google when someone searches his name. Ideally, he wanted to see go to the third or fourth page. What’s more, he wanted it done quickly and for...
by David Oates | Sep 9, 2019 | Blog
Some of you may know that I have an online review management service that I offer small and mid-sized businesses, by which I allow them to get feedback from customers after a recent experience. If it’s positive, the system encourages them to post...
