by David Oates | Jun 23, 2019 | Blog
Thanks to Scott Robertson for including him in this “May The Best Brand Win” episode.
by David Oates | Jun 15, 2019 | Blog
I saw an incident recently where a pretty well-known chain was accused online by an influential social media person of racism. It was apparently due to some interaction at one of the franchise location. The company wanted to let the franchise owner deal with it and...
by David Oates | May 15, 2019 | Blog
A lot of organizations will view crisis PR purely in external terms. That’s all well and good, and very much true, but often times most companies will deal with a crisis PR event in their lifetime because of something that occurred internally. Case in point,...
by David Oates | May 9, 2019 | Blog
How would you like to be the Sacramento Kings right now? The organization just hired their new basketball coach to build your franchise around a guy that promises will bring back a winning attitude, and he gets slapped with a lawsuit not just alleging sexual...
by David Oates | Apr 29, 2019 | Blog
My wife works for a fairly large publicly-traded technology company here in San Diego. Over the weekend, she got a couple of emails from the higher-ups talking about what they did to reach out to any of their employees that might need support from the horrific...
